If you're an existing member, please use the form below to get in touch with LPPA.
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Only complete this form if you’re an existing member.
— Choose fund —Bedfordshire Fire & Rescue ServiceBexley Pension FundBrent Pension FundCumbria Pension FundCumbria Fire & Rescue ServiceEaling Pension FundHackney Pension FundHammersmith & Fulham Pension FundHavering Pension FundHertfordshire Pension FundHertfordshire Fire & Rescue ServiceKent Fire & Rescue ServiceLancashire County Pension FundLancashire Fire & Rescue ServiceLancashire ConstabularyLondon Fire BrigadeLondon Pensions Fund AuthorityMersey Fire & Rescue ServiceNewham Pension Fund
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— Select a reason for your enquiry —Retirement (planning the process and calculations)Bereavements (understanding how the process works)PensionPoint (registering & access to the site)Age discrimination remedy (McCloud)Updating details (eg bank & address changes)Joining & leaving (including opting out & refunds)Pension finance (payroll, tax & annual allowance)Transfers & divorce (options and how it works)Increasing / reducing contributions (AVCs, APCs, 50/50)P60 (accessing your P60)ABS (accessing your annual benefit statement)
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To contact LPPA or upload documents, please use our secure online messaging facility in the Message Centre section of PensionPoint.
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If you're still paying into your pension you need to follow some steps, which starts with letting your employer know.
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You can normally take up to 25 per cent of the value of your pension as a tax-free lump sum when you retire.
Your pension is based on what you earn, so it should only affect your pension if your pay is reduced.
You can do this via PensionPoint, your secure online account.
You're always eligible for a death grant if you're still paying into your scheme (and sometimes if you're retired).
They may be entitled to receive a survivor's pension.
For PensionPoint troubleshooting, visit our Help Hub.
This figure is based on the latest information from your employer. For an up-to-date estimate, you might find our online calculators useful.
This may be a known issue we are currently trying to resolve. Visit our Help Hub for more details.
If you want to know more about the age discrimination remedy (McCloud ruling) and how it might affect you, visit our dedicated web page.
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Your employer sets up your pension account when you start your job and has to re-enroll you every three years.
The contribution amounts differ for each employer.
This is likely to be due to tax deductions on your contributions.
You can access your payslips via PensionPoint, unless your pension is with Brent, Ealing Havering or Newham.
It gives you a higher threshold (up to £60,000) of pension savings for the tax year.
If you think your tax code is incorrect, please contact HMRC.
You may be able to transfer your pension, but you must do this within 12 months of joining your scheme.
You may be eligible to transfer your pension, but there are some restrictions
You'll need to request details of your pension benefits (known as a Cash Equivalent Transfer Value or a CETV).
Depending on your scheme, you can do this in three ways - with an AVC, APC or added pension.
Your extra contributions will stop. You may also have other options of what to do with your contributions, depending on the scheme rules.
If you're an LGPS member, you have the flexibility to reduce your contributions and build up half your pension (the 50/50 option).
Your P60 is usually available to view via your online PensionPoint account, no later than 31 May each year.
A P60 is a statement that you receive at the end of each tax year (5 April), which shows your tax for the year.
Your Annual benefit statements (ABS) will be available to view on PensionPoint by 31 August
If your transfer was completed before 31 March 2023, the transfer will be included in your annual pension figures.
Your pension benefits are calculated based on your earnings and how long you’ve been in the scheme.
Your ABS is a summary of your pension benefits for the year.
You can update your details via PensionPoint, unless your pension is with Ealing, Havering or Newham.
You can update your address via PensionPoint.
Please send us a message via the online contact form below and upload proof of ID (eg a copy of your marriage certificate).
Your full name*
Your personal email address*
Member mobile Number*
Member date of birth (UK-format: DD/MM/YYYY)*
Member National Insurance number (Enter the first 7 characters only)*
Message* Characters remaining: 1000
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