FAQs

Find answers to our most frequently asked questions below.

Pension basics

Understand schemes, calculations, opting out and nominating beneficiaries.

Your online account

Learn how to use PensionPoint and solve problems with your account.

Planning your retirement

Discover the retirement process, flexible retirement and more.

The bereavement process

Find out more on what happens after you die, death grants and entitlements.

Your pension finances

Learn about pension payments, P60s, AVCs, 50/50 option and more.

Transferring your pension

Understand how to transfer and combine your pensions.

Your pension benefits

Know your benefits like lump sums, retirement incomes and calculations.

Jargon buster

An explanation of our most frequently used terms and acronyms

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News Hub

Find all your pension related news in one place

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