- Log in to your account
Go to the My Pension Online log in page and click on “Login”, which you can find under “Member Login.”
2. Go to Forgotten your password
This will take you to the Member log in page. Now, under the box that says password, click on: “Forgotten your password?” Make sure the username and password box are clear when you do this.
3. Enter your username / email address
You should now be on a screen titled: “Forgotten your Password”. Now, fill in either your email or username and click submit.
You should see this screen:
4. Wait for our email
All you need to do now is wait for us to email to you. Once you receive it, you’ll be asked to create a new password. Click submit and you will be ready to log in with your new details.