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If you're not a member yet, but have a question, please use the form below to get in touch with LPPA.

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    Common questions if you're interested in joining

    How does a local Government Pension Scheme (LGPS) pension work?

    To find information about how the LGPS works, click learn more.

    How does a blue light (police or firefighter) pension work?

    To find information about how a police or firefighters' pension works, click learn more.

    Where can I find general information about local government, police or firefighter pensions?

    To find useful information about these pensions, click learn more.

    Common questions if you're about to join

    I'm a new joiner and can't register for PensionPoint.

    Before we can set up your account, we need the membership details from your employer. We'll let you know when it's time to register.

    Please can you tell me the process of joining as a member?

    Most people will be enrolled automatically, but if you've previously opted out you can opt in by completing an opt in form.

    What to do if you're not sure you're a member

    How can I check if I have a pension with you?

    Visit our Looking for a lost pension page for more information.

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