Welcome, Hackney pension fund employers
We're delighted to welcome you to LPPA. This page is your starting point for accessing training, submitting your monthly returns and getting set up on the UPM employer portal.
Contents
Essential employer training
We offer a range of live online training sessions to help you get started quickly and confidently. Please use the booking form below to reserve your place.
*You will be directed to a dedicated Microsoft Booking page where you can reserve your place.
We recommend that all new users attend each of the modules to ensure that you can fully provide the required member information to us.
Click each accordion below to view the available dates and times for each training session.
Who is this for?
This session will show you how to: log in to the employer portal; reset your password and update your details; search for a member and start a process; run reports; reassign and respond to queries.
When does it take place?
Tuesday 14 October – 10.30am
Tuesday 21 October – 10.30am
Tuesday 28 October – 2pm
Tuesday 4 November – 2pm
How long is it for?
This training session lasts for 1 hour
Who is this for?
This session will show you how to: access and use the template and specifications; complete and upload your file; useful tips and things to remember when uploading your file
When does it take place?
Wednesday 15 October – 2pm
Wednesday 22 October – 10.30am
Wednesday 29 October – 10.30am
Wednesday 5 November – 10.30am
How long is it for?
This training session lasts for 1 hour
Who is this for?
This session will show you: how to run a calculation for a leaver and obtain strain costs; how to complete and submit a leaver form.
When does it take place?
Thursday 16 October – 10.30am
Wednesday 22 October – 2pm
Thursday 30 October – 10.30am
Thursday 6 November – 2pm
How long is it for?
This training session lasts for 1 hour
Monthly returns process
If you’re looking for help and support with your monthly data return, you’ll find all the information you need on our dedicated data returns page.
UPM employer portal access
The UPM employer portal is your secure online gateway for managing pension administration tasks quickly and efficiently. From submitting joiner and leaver forms to uploading monthly data, the portal is designed to make your responsibilities easier to manage.
Please note
The UPM employer portal will be available to Hackney employers from 24th October 2025
Click the link below to learn more about the UPM employer portal and what it can do for you.
Key contacts
Need help?
For any questions about the transition, your responsibilities, or using the portal, your dedicated Employer Engagement Team is here to help.
Please don’t hesitate to contact us.
Hackney employer support
Email: engagement@localpensionspartnership.org.uk
Phone: 0300 323 0260 option 5
Please quote ‘Hackney’ and your employer code in all your communications
FAQs
You will receive an activation link and log in details on 24th October 2025, it is then your responsibility to activate your account in order to access the portal
We have a dedicated employer engagement team that will continue to support you as employers in the Hackney Fund, offering training and guidance. We also have dedicated employer pages on our website with lots of useful guidance around our different processes, along with monthly training sessions throughout the year.
You can notify us either via the monthly data return or via a LPPA New Joiner form on UPM. Please note you should only use 1 method, as this could result in ta duplicate record.
We have an ‘Employer Toolkit‘ which includes some communications that you can download and save to help you promote the pension scheme benefits with your employees.
