Awards, accreditations & memberships

While awards don’t tell the whole story, it's always nice to be recognised for our achievements. Our accreditations and memberships also show how committed we are to key practices such as cyber security, data protection and pension scam awareness.

Explore our awards, accreditations and memberships below.

Our awards

From Pensions Administrator of the Year to Best Pensions Marketing Campaign, we’re often shortlisted for national awards across multiple categories – and managed some notable wins along the way.  


LAPF Investment Awards

Winner

Pension Administration Award
The judges were particularly impressed with our forward-thinking approach to pension administration and use of artificial intelligence (AI).

UK Pensions Awards 2025

Winner

Best Pension Scheme Communications Strategy
Our entry was based on our various campaigns throughout the year to increase registrations for PensionPoint – our secure online portal.

Pensions Age Awards 2025

Shortlisted

Administration Provider of the Year
We were recognised for our focus on delivering high-quality pension administration across all aspects of our business.

LGC Investment Awards

Shortlisted

Innovation in Pension Administration Award
We were shortlisted for our service improvements and the updates we made to our new pension management system.

Our accreditations

We understand how important it is for customers to trust the way we work. Our accreditations are proof that we meet rigorous standards for processes, data protection, and cyber security.


Audit & Assurance Faculty (AAF)

An independent expert has reviewed our processes and confirmed that we operate securely and to a high standard.

Cyber Essentials Plus

A UK government-backed scheme that demonstrates measures to protect businesses against cyber-attacks.

ISO27001

A best-practice approach to help organisations manage their information security by addressing people, processes and technology.

Pension Scams Pledge

Accredited with a pledge, set up by The Pensions Regulator, for businesses to show their commitment to combatting pension scams.

Our memberships

Our memberships reflect the things we care about – from improving pension administration and tackling pension scams, to putting customers first and helping to improve the industry.


CEM Benchmarking

A global benchmarking organisation that helps pension funds deliver better service and value for money in pension administration. 

PASA

The Pensions Administration Standards Association (PASA) promotes and improves the quality of UK pensions administration services for schemes and members.

Pension Scams Industry Group

An industry-wide forum, created to combat pension scams by sharing knowledge and know-how.

Help Hub

Find all the support you need in one place

Visit Help Hub Help Hub

News Hub

Find all your pension related news in one place

Visit News Hub News Hub