Member contact form
Please select one of the options below to use our online contact form and get in touch with LPPA.
Select the option that’s most relevant to you.
I’m an existing member
I want to update my details or ask a question.
I’m not yet a member
I have questions about joining the scheme.
I’m acting on behalf of a member
For example, next of kin or power of attorney.
I’m a financial adviser (IFA)
I want to discuss a member’s pension.
Our responses are sent via Mimecast secure messaging. If you have received an email from Mimecast and aren’t sure what to do, learn more by visiting our dedicated Mimecast page
LPPA Contact Centre
Monday-Thursday: 9am-5pm
Friday: 9am-4pm
(closed on bank holidays)
In writing
LPPA
PO Box 1383
Preston
PR2 0WR
Important
Our Contact Centre closes for staff training between 3 – 5pm on the second Wednesday of each month.
Please be aware Monday is our Contact Centre’s busiest day and waiting times can be longer than other days of the week.
PensionPoint currently unavailable
Please be aware that due to a problem issuing one time codes, PensionPoint is currently unavailable. We’re working hard to fix this issue and apolgise for any inconvenience caused.
