Welcome to PensionPulse

January 2022

You’ll find all our latest news and updates below.

LPPA helpdesk update

LPPA helpdesk update

Due to the impact of Covid and the launch of our new member web portal (PensionPoint)your members may be experiencing longer wait times than normal when contacting the LPPA helpdesk. 

Please encourage your employees to use our online contact form for non-urgent queries. And rest assured, we will respond to their calls and queries as soon as possible. 

The easy way to get in touch with LPPA Link opens in a new window
The opt out process

The opt out process

If you want to understand more about the process for members opting out of their pension, there is a page on our website that tells you (and your members) all about it. 

Take a look and see for yourself. 

Visit our Leaving a scheme page Link opens in a new window
UPM training updates

UPM training updates

Initial training for our new administration system (UPM) is now finalised for Bexley and Ealing. We will also be putting together some training videos for anyone who missed these sessions.

LPFA and Hertfordshire can still book their training sessions online.

Book now Link opens in a new window
Employer responsibilities for ill health retirement

Employer responsibilities for ill health retirement

If you want to know more about employer responsibilities for ill health retirement, there’s a page dedicated to it on our website.

There’s also a useful video on our YouTube channel.

Watch our ill health retirement video

Visit our ill health web page Link opens in a new window
Our new home on LinkedIn

Our new home on LinkedIn

Over the next 12 months, we’re planning to start posting more updates on LinkedIn for you and your members. We recently set up a brand new LPPA pensions page. So, feel free to share, like and add your comments. And if you don’t already follow usdon’t forget to add us to your list. 

Visit our LPPA Pensions linkedIn page Link opens in a new window

What are your pension priorities for 2022?

Please take a moment to complete our 30-second survey.

Complete survey today Link opens in a new window

Help & FAQs

Our most frequently asked questions from members all in one place.

Help & FAQs Help & FAQs


All the pension related news in one place.

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