Pension Awareness Week is all about helping members engage with their pension, but it’s also an opportunity for us to listen.
We’re committed to providing services that meet the needs of the members we support. That’s why we created the LPPA Member Panel, a community of over 8,000 members who help shape future improvements by sharing their experiences, opinions and ideas.
Whether it’s reviewing communications, taking part in surveys or helping us understand what’s important to members, every piece of feedback helps us build a better experience.
What is the LPPA Member Panel?
The Member Panel is a community of pension scheme members who volunteer to take part in research and feedback activities.
Panel members may be invited to:
Why member insight matters
No one understands the member experience better than the people who use our services every day.
Member feedback gives us valuable insight into how our services and communications are received, helping us make improvements that matter most to the people we support.
Feedback helps us understand:
By listening to members, we can make more informed decisions and continue improving the services we provide.
What does participation involve?
Participation is flexible. Members can choose whether to take part in individual activities, and there is no requirement to respond to every invitation.
The panel is designed to gather a broad range of views from across the local government, police and firefighter communities we support.
Why join?
Joining the Member Panel allows you to:
It’s a simple way to support positive change while helping LPPA understand what matters most to the people we serve.
Have your say
This Pension Awareness Week, why not take the next step and get involved?
Join the LPPA Member Panel and help shape the future of the services and communications we provide.
